Customer Feedback Insight
Know your audience
Gather and examine online mentions of your brand. Understand your audience's thoughts, needs, and expectations. Transform their opinions into practical insights.
Audience Understanding
Never miss a feedback
Are you struggling to keep up with customer feedback scattered across different platforms? SocialSonar consolidates all your feedback in one place, updated in real-time.
Customer Sentiment
Automatically recognize how customers feel.
Stop guessing what your customers are thinking. Our AI can instantly analyze the sentiment behind every comment. Is the feedback leaning positive, negative, or staying neutral?
Emotion Analysis
Decipher the feelings in customer feedback
Don't just track surface-level reactions. AI Emotion Analysis pinpoints customer feelings like admiration, anger, disgust, fear, joy, or sadness.
About Us
At SocialSonar, we are a team of engineers and product thinkers obsessed with the "Missing Feedback Loop."
While working at global tech giants and agile startups, our founders, realized a critical gap in the market. Businesses were drowning in noise but starving for insight. The technology existed to push content out, but the tools to pull insights in were outdated, expensive or shallow
We set out to build a platform that to the find the signal in this chaotic world of social media with AI.