Crisis Detection
in Social Sonar

Receive early warning signals from abnormal mention spikes and negative sentiment patterns so you can act fast.

No Credit Card • 2 min setup • 1.5k free mentions

Crisis Detection - Social Sonar dashboard
43%

Faster response to critical mentions

2.3x

Earlier spike detection

24/7

Automated alerting

Detect Risks From Every Corner of the Web

From social spikes to news and forums, get early warning when something needs your attention.

Real-Time Spike Detection

Get alerted when mention volume or negative sentiment crosses a threshold. Act before a issue becomes a crisis.

News & Social Alerts

Monitor press, blogs, and social in one place. One alerting system for all sources.

Smart Prioritization

AI surfaces the most urgent conversations so you can focus on what matters first.

Crisis Detection for Every Team

PR, support, and leadership use crisis detection to respond faster and protect reputation.

Marketing Teams

Marketing Teams

Spot negative campaign reactions early. Pivot messaging or pause spend when sentiment turns.

PR & Communications

PR & Communications

Manage reputation with early warning. Respond to issues before they trend or hit the press.

Customer Support

Customer Support

Find complaints and escalations before they go viral. Prioritize outreach and resolution.

Product Teams

Product Teams

Catch product issues and bugs from social and review signals. Triage and communicate quickly.

Agencies

Agencies

Monitor client brands for spikes and negative sentiment. Escalate and advise in real time.

Founders & Executives

Founders & Executives

Stay informed about brand risks without watching feeds. Get alerts when leadership attention is needed.

Frequently
Asked Questions

Here are answers to some most common queries

How quickly will I be alerted?
Alerts are triggered in near real time when your thresholds are crossed. You can choose email or in-app notifications.
Can I set different thresholds per topic?
Yes. Define custom alert rules per monitor, keyword, or topic so you can tune sensitivity by use case.

Unlock the true power of social listening

Ready to see the full story behind your brand's conversations?

Social listening insights and alerts